Dr. Tom Housel
Dr. Tom Housel specializes in valuing intellectual capital, knowledge management, telecommunications, information technology, value-based business process reengineering, and knowledge value measurement in profit and non-profit organizations. He is currently a tenured Full Professor for the Information Sciences (Systems) Department. He has conducted over 80 knowledge value added (KVA) projects within the non-profit, Department of Defense (DoD) sector for the Army, Navy, and Marines. He also completed over 100 KVA projects in the private sector. The results of these projects provided substantial performance improvement strategies and tactics for core processes throughout the DoD organizations and the private sector companies. He has managed a $4Mil+ portfolio of field studies, educational initiatives, and industry relationships.
His current research focuses on the mapping of physics concepts to economic frameworks to measure the value of non-profits, e.g., DoD organizations, activities. He has also been using KVA and "Real Options" models to identify, value, maintain, and exercise investment options in military decision making. Prior to joining NPS, he also was a Research Fellow for the Center for Telecommunications Management and Associate Professor at the Marshall School of Business at the University of Southern California. Tom has been the Chief Business Process Engineer for Pacific Bell, where he completed numerous reengineering projects and developed a the KVA methodology that objectively measures the value-added by process reengineering. His last assignment in the corporate world was as the Chief of Consumer Market Research for Telecom Italia in Venice, Italy where he developed new methods for predicting the adoption rates for new interactive multimedia broadband applications. He is Managing Partner for Business Process Auditors, a firm that specializes in training Big Six consultants, large manufacturing and service companies in the Knowledge Value-Added methodology for objectively measuring the return generated by corporate knowledge assets/intellectual capital.
He received his Ph.D. from the University of Utah in 1980. He won the prestigious Society for Information Management award for best paper in the field in 1986. His work on measuring the value of intellectual capital has been featured in a Fortune cover story (October 3, 1994) and Investor's Business Daily, numerous books, professional periodicals, and academic journals (most recently in the Journal of Intellectual Capital vol 2 2005). His latest books include: Measuring and Managing Knowledge and Global Telecommunications Revolution: The Business Perspective with McGraw-Hill (both in 2001).