SERC TALKS: “How are Digitalization and AI Driving Improvements in Healthcare Delivery?”

Abstract

This presentation examines the progression of health systems from individual diagnostic and treatment devices to connected systems and solutions. The transformation of health care delivery has changed the needs and key performance indicators that clinicians and hospital leaders use to measure success. To succeed with healthcare innovation today, new technologies must come with new business models and outcome-based incentives, aligned across all stakeholders; with collaboration based on shared objectives and risks. Hospitals want medical device providers to be integrators and brokers of technology, helping healthcare providers to embed third-party apps and devices into their workflow via a common underlying deployment platform. Patients now play a more central role in their own care decisions. Whereas the Electronic Medical Record (EMR) has created a system of record to keep track of clinical decisions and to support billing, it does not yet fulfill the need of optimally connecting staff and patients, or enabling dynamic workflows and seamless user experiences. A system of engagement, which connects and interprets patient data from various sources to support caregivers with relevant insights at the point of care will help both care givers and patients alike with better delivery of healthcare.

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